FAQS

Frequently Asked Questions

How do I create an account?

Click on Login/Register button. Click on Sign Up. Enter your Email Id and password to register on the website.

How can I enrol for the mock test?

After you have purchased the Test or used the access code of the test, the test will be added to your My Course Section. Click on the Test to start.

I am unable to view the mock tests that I have enrolled for. What should I do?

You can send us an email at info@sparktest.in with your transaction ID and registered email address and our team will provide a solution within 48 working hours.

How to use Access Codes?

You need to create an account. After Successful login, click on the Menu Icon present on the top left of the Screen. From the opened menu, click on My Courses Button. On the opened screen, click on the Gift Icon present on the Top Right of the Screen. Enter your Access Code here. Respective Test will be added to your My Courses section.

How to take a Course?

After you have purchased the Course or used the access code of the course, the course would be added to your My Course Section. Click on the Course image to start the course.

I have issues with Login, what should I do?

You can click on Forgot Password link to reset your password from the login screen. We will send the new password to your registered email address. Try to login with the new password.
If the issue still persists, drop an email to info@sparktest.in with the issue details. We will provide a solution within 48 working hours.

I am unable to access the Course, what should I do?

Please check whether you are using the same email, which was used for purchasing/using the access code. Check for the course in your My Course section. If the course is still not available, please drop an email to info@sparktest.in

How many devices can I log in?

You are only allowed to use the account on three devices. You are recommended to use the same browser using a different browser counts as a different device. Do not use Incognito mode as it registers as a device. 
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